Authenticity
Treasures guarantee all items to be 100% authentic. Each item is carefully authenticated by in-house experts or third party authenticators such as Entrupy and LegitGrails. In the extremely unlikely hypothetical scenario that an item is found to be inauthentic, we quarantee a full refund at any time.

Vintage, pre-owned condition of products
Please note that our products may not be suitable for clients seeking items in 100% like-new condition. We offer pre-owned and used items, which exhibit signs of wear reflective of their previous use and history. Any significant damages will be noted in the item description.

Returns
Treasures offers free returns and does not charge any return fee. From the date of delivery, you have 14 days to make a return.

Customers from the European Union are legally eligible for:

  • a full refund (not including shipping costs), or:
  • exchange for different product, or:
  • store credit for the amount of the item (not including shipping costs).

To International customers we guarantee:

  • store credit for the amount of the item (not including shipping costs), or:
  • exchange for different product.

All customers are responsible for return shipment costs and are responsible for the shipment in case of loss or damage. Please note that all international customers must mark the shipment as a return on the customs declaration and shipping documents.

Cancellations
All cancelled orders will be compensated with store credit. We are unable to provide a refund for cancelled orders. If you wish to cancel and choose a different product, please contact our team.